Welcome to Soulmet Lite. We respect and value your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy describes the privacy practices of Soulmet Lite (the “Platform”,“Soulmet Lite”, “we”，“our” or “us”) and how we manage personal information collected via our application and other platforms or services.(collectively, the “Services”).
By using the Services, you acknowledge and accept the terms of this Privacy Policy. If you do not agree with this Privacy Policy or any other agreements that govern your use of the Services, please refrain from using us.
We collect information that you provide voluntarily, but is not limited to, the following. Such as your email address, name, gender, date of birth, marital status, country, and city, Additionally, we may receive information about you from third parties. We also automatically collect data, which includes your IP address, device type, hardware model, operating system version, advertising identifier, unique application identifiers, unique device identifiers, browser type, language, wireless network details, non-direct content moderation displays, and mobile network information (including your mobile phone number).
Registration Data: This includes your age, username and password, language preference, and email or phone number.
Profile Data: Information such as your name and profile image.
User-Generated Content: Any comments, photographs, and virtual item videos that you choose to upload or broadcast on the Platform (“User Content”).
Payment Data: Information related to payment methods, such as PayPal or other third-party payment details, as required for processing payments.
Communication Preferences: Your opt-in choices and preferences for receiving communications from us.
Account Verification Data: Information needed to verify your account.
Correspondence Data: Any data contained in the messages you send to us.
When you use us, we will collect certain from your device, including its model, device ID (like Android ID, IMEI, IMSI, Mac address), software list, operating status, operating system version, network logs, internet connection status, software usage records, and IP address. This information helps us with bug analysis, spam prevention, and ensuring your account security. If you refuse to provide this information, it may affect your ability to use our services normally. We also use this data to improve and optimize your experience, but we will only process it with your permission and in compliance with applicable data protection laws.
Besides the information you give us directly, we also receive information about you from other sources. For example, if you choose to create or log into your Soulmet Lite account using your social media accounts (like Facebook or Google), we may collect information shared through those platforms.
We may use third-party software development kits (SDKs) to enhance our services and improve user experience. These SDKs may collect certain information about your device and usage patterns to provide features such as analytics, advertising, and social media integration.
The data collected by these third-party SDKs is governed by their own privacy policies. We encourage you to review these policies to understand how they handle your information. We do not have control over the data collection practices of these third-party SDKs and are not responsible for their content or privacy practices.
If you do not wish for these SDKs to collect your information, you can manage your preferences through your device settings or by opting out where available.
Below is information on our main third-party SDK providers:
Firebase SDK
Usage: for data statistics
Link: https://firebase.google.com/support/privacy
Kochava SDK
Usage: for data statistics
Link: https://www.kochava.com/privacy/support-privacy/
Facebook SDK
Usage: for data statistics and AD
Link: https://www.facebook.com/privacy/policy/
Google Play Billing
Usage: for pay
Link: https://policies.google.com/privacy
io-agora-rtc-full-sdk
Usage: for Video Chat
Link: https://www.agora.io/en/privacy-policy/
We may use your personal data for various purposes, including:
Service Provision: We use your data to provide and maintain our services. This includes processing your transactions, managing your account, and ensuring that the features and functionalities of our services operate effectively.
Communication: We may communicate with you regarding your account and our services. This includes sending important updates, notifications about changes to our policies, and responding to your inquiries or support requests.
Personalization: We use your data to personalize your experience with our services. By analyzing your preferences and usage patterns, we can tailor content, recommendations, and advertisements to better match your interests.
Analytics: We analyze user behavior and trends to improve our services. This involves collecting and examining data to understand how users interact with our offerings, allowing us to enhance functionality and optimize user experience.
Security: We are committed to protecting your personal information. We use your data to monitor for fraudulent activity, detect security breaches, and ensure compliance with our legal obligations. This helps us maintain a secure environment for all users.
Marketing: We may use your data to send you promotional materials, special offers, and updates about our services, where permitted by law. We also analyze the effectiveness of our marketing efforts to improve our outreach and engagement strategies.
We may share your personal information in the following circumstances:
Service Providers: We may share your data with trusted third-party service providers who assist us in operating our services, conducting our business, or servicing you. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction. We will notify you via email and/or a prominent notice on our services if your personal information becomes subject to a different privacy policy.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency. This may include sharing information to comply with legal obligations or to protect our rights, privacy, safety, or property, and/or that of our users or others.
Consent: We may share your information with third parties if we have your consent to do so. This could include sharing data for specific purposes that you agree to at the time of data collection.
Aggregated Data: We may share aggregated or anonymized data that does not directly identify you with third parties for research, analysis, or marketing purposes.
We strive to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. While we implement measures to protect your data, like all tech companies, we cannot guarantee that your personal information will always be secure. It’s important to note that no website or internet transmission is entirely secure. Therefore, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never happen.
We consistently monitor our systems for potential vulnerabilities and attacks, and we routinely evaluate our data collection, storage, and processing practices to enhance our physical, technical, and organizational security protocols. If we suspect or detect any security breach, we may suspend your access to some or all of our services without prior notice.
As a user, you have certain rights regarding your personal information. These include the right to access, correct, or delete your data, as well as the right to restrict or object to its processing. To exercise these rights, please contact us using the details provided in this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
The rights you have are as follows:
Access, review, update, or correct your personal data
Information to a third party (right to data portability)
Delete your personal data
Object to or limit the use of your personal data
File a complaint with a supervisory authority.
You can delete your account by clicking Me>Setting>Delete Account.
Upon successful deletion, your account and all associated personal data will be removed from our systems. Please note that some information may be retained for legal or compliance purposes, in accordance with applicable laws.
We will confirm the completion of the deletion process and inform you of any data that may still be held. If you change your mind after deletion, you will need to create a new account to continue using our services.
Our Services are not intended for use by children under 18 years of age. If you find out that someone younger than 18 has given us their information, please let us know. Our Services are restricted to users who are 18 years of age or older. If we discover that anyone under the age of 18 has registered with us and provided personal data, we will take action to cancel their registration and remove their profile information from our Services.
This Privacy Policy may be updated over time as we strive to enhance your experience. If we make significant changes, we will notify you and give you the opportunity to review the revised policy. By continuing to access or use the Service after these changes take effect, you agree to be bound by the updated Privacy Policy.
If you have any questions or concerns about this privacy policy or our data practices, please reach out to us. We will make an effort to reply within a reasonable timeframe.
Email:aitaspectrum@gmail.com